(Assessor’s) professionalism and reassurance was wonderful and gave the (Organisation) team ( many of whom were experiencing their first audit process) a fantastic introduction to the benefits of the auditing process. (Assessor’s) insight and passion for the work we provide within the Disability sector is clearly a strength within his Auditor’s skills set . He is definitely an asset to HDAA.

It was a wonderful opportunity to review our practice and set our goals for the future.