Resources

The Australian Commission on Safety and Quality in Health Care website has numerous resources and detail related to accreditation for dental practices.

Guide for Dental Practices (Version 3, Nov 2015)

Contact us for a copy of our self assessment system designed for dental practices to NSQHS Standards 1-6.

DIAS Resources

The Department of Health has a comprehensive set of guidance materials to assist Practices complete an application for accreditation to the Diagnostic Imaging Accreditation Scheme (DIAS) standards. The guidance materials include detailed information on each standard explaining what is required, references to State and Territory legislation and templates that practices can adopt to produce the evidence required to meet the Standards. HDAA strongly endorses these guidance materials and word templates for practices seeking support with preparing for accreditation.

Use this link to access the DIAS Standards 2015

Use this link for the DIAS User Guide and templates (updated July 2018) for practices requiring accreditation and links to a number of templates can be accessed from this link to DoH’s website.

Department of Health scheme updates and information:

• Detail of the scheme, its back ground and purpose can be viewed on the Department of Health’s website.
• DoH Fact Sheet   – Strengthening the Provision of Quality Diagnostic Imaging Services. (June 2015)
• DoH Information – Changes to DI Capital Sensitivity Measures (age of equipment). (May 2015)
• DoH Fact Sheet – Cone Beam Computed Tomography (Changes under Medicare). (November 2014)
• DoH Information – Diagnostic imaging Medicare item groups (June 2015)
• DoH Advisory Statement A17/01 – Introduction of Adult Diagnostic Reference Levels for Nuclear Medicine.  (August 2017)
• DoH Advisory Statement A17/02 – Light based disinfection systems for use with ultrasound probes. (August 2017)
• DoH Advisory Statement A18/01 – Updated Explanatory Notes in the Medicare Benefits Schedule and referencing in the DIAS User Guide  (January 2018)
• DoH Advisory Statement A 18/02 – Nuclear medicine imaging procedures: consent requirements for the administration of radiopharmaceuticals  (April 2018)
• DoH Advisory Statement A 18/03 – Clarification of consent requirements for transvaginal and transrectal ultrasound procedures (April 2018)
• DoH Advisory Statement A 18/04 – Updated Diagnostic Reference Levels for CT (July 2018)
• DoH Advisory Statement A18/05 – Clarification of evidentiary requirements for Standard 1.5,
• DoH Advisory Statement A18/06 – Requirement for High Level Disinfection of Ultrasound Transducers
  

HDAA information for practices undertaking accreditation:

• HDAA DIAS table of Fees
• HDAA DIAS Terms and Conditions
• Template letter for Service Technicians (related to Standard 1.5 – Equipment Servicing).

Looking for a Certified Provider?

Service providers accredited by HDAA at this link.

NSDS easy English work book

NSDS evidence guide (pdf)

NSDS conversation tool

Corporate Governance Handbook

www.dss.gov.au – link to Department of Social Services website for DES/SES information.

Looking for a Certified Provider?

DES/SES Service providers certified to the NSDS by HDAA are available on the JAS-ANZ register at this link.

NDIS website – with detail specific to NSW Specialist Disability service providers.

NDIS Transition information – NSW Transitional Quality Assurance & Safeguards Working Arrangements (pdf)

How to Register with the NDIA for the delivery of specialist disability services in NSW.

NDIS in the Northern Territory:

https://nt.gov.au/wellbeing/disability-services/ndis

Northern Territory Disability Service Standards:

https://health.nt.gov.au/professionals/office-of-disability/service-providers-and-standards

HSQF resources

Key features for services and participants of the supportive and development style of assessments with HDAA to the HSQS.

The following resources are used by the Department of Communities, Disability Services and Seniors and the Department of Child Safety, Youth and Women (the Departments) for service providers certified to the HSQS:

• The Human Services Quality Standards (pdf 225 kb) explains the 6 Standards and associated indicators.
• The Human Services Quality Framework, Measuring Quality Improving Services Version 5 (pdf)
• The Human Services Quality Framework User Guide V5 explains the Standards and shows examples of evidence.
• How to Register with the NDIA for the delivery of specialist disability services in Queensland.

Looking for a Certified Provider?

Service providers Certified to the HSQF by HDAA or other bodies are available on the JAS-ANZ register at this link.

Victoria ECIS Information and Resources

About ECIS and ECIS standards (2016)

Victoria Quality and Safeguarding Requirements

ECIS and NDIS

NDIA Terms of Business for registered providers

Victoria HSS Information and Resources

DHHS policy, procedures and forms for registered disability and community services providers.

Information for providers regarding:

• Human Services Standards policy
• Human Services Standards evidence guide and resource tool
• Human Services Standards self-assessment report and quality improvement plan
• Staff, volunteer and carer file audit tool and client file audit tool
• Human Services Standards independent review bodies
• Statements of expectations for regulators 2016-17
• Human Services Standards Quality Reference Group
• Standards and Regulation Unit updates

Victoria ECIS Information and Resources

About ECIS and ECIS standards (2016)

Victoria Quality and Safeguarding Requirements

ECIS and NDIS

NDIA Terms of Business for registered providers

Victoria HSS Information and Resources

DHHS policy, procedures and forms for registered disability and community services providers.

Information for providers regarding:

• Human Services Standards policy
• Human Services Standards evidence guide and resource tool
• Human Services Standards self-assessment report and quality improvement plan
• Staff, volunteer and carer file audit tool and client file audit tool
• Human Services Standards independent review bodies
• Statements of expectations for regulators 2016-17
• Human Services Standards Quality Reference Group
• Standards and Regulation Unit updates

Resources

ISO 9001:2015 – release of the revised standards

Looking for a Certified Provider?
HDAA certified organisations are granted the use of the HDAA Mark which can be used on physical material and electronic marketing. Your organisation will also be listed on the JAS-ANZ public Register of Certified Organisations.

This link provides access to the Standards and intent of the framework:
http://www.health.gov.au/internet/main/publishing.nsf/Content/CFA833CB8C1AA178CA257BF0001E7520/$File/servst10v2.pdf
The Standards:
http://www.health.gov.au/internet/main/publishing.nsf/Content/mental-pubs-n-servst10
There are three guideline documents:

• public mental health services and private hospitals

http://www.health.gov.au/internet/main/publishing.nsf/Content/mental-pubs-i-public

• community (non government) organisations

http://www.health.gov.au/internet/main/publishing.nsf/Content/mental-pubs-i-nongov

• private office based mental health services

http://www.health.gov.au/internet/main/publishing.nsf/Content/mental-pubs-i-private
The Australian Commission on Safety and Quality in Health Care’s workbook: https://www.safetyandquality.gov.au/publications/accreditation-workbook-mental-health-services/
y and Quality in Health Care’s workbook: https://www.safetyandquality.gov.au/publications/accreditation-workbook-mental-health-services/

HDAA chart of NDIS assessment methods and corresponding modules to be assessed.

NSW and SA

NDIS Approved Quality Auditors Scheme Guidelines (April 2019)

NDIS Provider Registration and Practice Standards (May 2018)

NDIS Quality Indicator Guidelines (May 2018)

NDIS Commission Rules (Summary)

All other States and Territories
As State and Territories have slightly different requirements there are a variety of resources below, each is specific to the area it is listed under and should not be read as applying other States or Territories or nationwide.

The Standards and Frameworks that currently require independent assessments are:
NT – Service providers are required to complete independent assessment to the Northern Territory Quality and Safeguarding Framework. NOTE: HDAA is currently the sole agency authorised by the NTG to provide assessments to this Framework. https://nt.gov.au/wellbeing/disability-services/ndis
QLD – Services that require independent assessment to the Human Services Quality Standards (HSQS) is described in the Framework .https://www.communities.qld.gov.au/resources/dcdss/industry-partners/funding-grants/hsqf/framework.pdf 
TAS – The Quality and Safety Standards Framework for Tasmania’s DHHS Funded Community Sector Organisations. Under the Framework, CSOs can nominate which standards they will use, including the option of the National Standards for Disability Services (NSDS).

https://www.dhhs.tas.gov.au/disability/National_Disability_Insurance_Scheme/quality_and_safeguards
http://www.dhhs.tas.gov.au/about_the_department/business/community_sector_relations_unit/resources,_publications,_and_tools/quality_and_safety_standards
VIC – Services are required to register as a Disability Services with DHHS and then meet The Department of Health and Human Services Standards (DHHSS or known as “HSS”)
http://www.dhs.vic.gov.au/for-service-providers/disability/service-quality-and-improvement/registration-requirements-for-disability-service-providers
WA – Service providers are required to join the Disability Services Provider Panel (DSPP) then will require independent assessment to the National Standards for Disability Services (NSDS).
http://www.disability.wa.gov.au/wa-ndis/wa-ndis/becoming-a-ndis-service-provider/

HDAA chart of NDIS assessment methods and corresponding modules to be assessed.

NSW and SA

NDIS Approved Quality Auditors Scheme Guidelines (April 2019)

NDIS Provider Registration and Practice Standards (May 2018)

NDIS Quality Indicator Guidelines (May 2018)

NDIS Commission Rules (Summary)

All other States and Territories
As State and Territories have slightly different requirements there are a variety of resources below, each is specific to the area it is listed under and should not be read as applying other States or Territories or nationwide.

The Standards and Frameworks that currently require independent assessments are:
NT – Service providers are required to complete independent assessment to the Northern Territory Quality and Safeguarding Framework. NOTE: HDAA is currently the sole agency authorised by the NTG to provide assessments to this Framework. https://nt.gov.au/wellbeing/disability-services/ndis
QLD – Services that require independent assessment to the Human Services Quality Standards (HSQS) is described in the Framework .https://www.communities.qld.gov.au/resources/dcdss/industry-partners/funding-grants/hsqf/framework.pdf 
TAS – The Quality and Safety Standards Framework for Tasmania’s DHHS Funded Community Sector Organisations. Under the Framework, CSOs can nominate which standards they will use, including the option of the National Standards for Disability Services (NSDS).

https://www.dhhs.tas.gov.au/disability/National_Disability_Insurance_Scheme/quality_and_safeguards
http://www.dhhs.tas.gov.au/about_the_department/business/community_sector_relations_unit/resources,_publications,_and_tools/quality_and_safety_standards
VIC – Services are required to register as a Disability Services with DHHS and then meet The Department of Health and Human Services Standards (DHHSS or known as “HSS”)
http://www.dhs.vic.gov.au/for-service-providers/disability/service-quality-and-improvement/registration-requirements-for-disability-service-providers
WA – Service providers are required to join the Disability Services Provider Panel (DSPP) then will require independent assessment to the National Standards for Disability Services (NSDS).
http://www.disability.wa.gov.au/wa-ndis/wa-ndis/becoming-a-ndis-service-provider/

NSQHSS Resources

This link takes you to the Commissions “micro site” with the latest resources and fact sheets regarding the Second Edition NSQHS Standards. Resources include:

• A copy of the NSQHSS Second Edition Standards including description of the intent of each of the 8 Standards and example evidence
• A “mapping tool” showing how the first and second edition relate.
• Guidebooks for different health services such as day procedure services, hospitals, Aboriginal and Torres Strait Islander Heath and Acute and Community Health Service Organisations that Provide care of children.
• Information for Boards, Clinicians, Quality Managers, Consumers and Carers.

NSQHSS Resources

This link takes you to the Commissions “micro site” with the latest resources and fact sheets regarding the Second Edition NSQHS Standards. Resources include:

• A copy of the NSQHSS Second Edition Standards including description of the intent of each of the 8 Standards and example evidence
• A “mapping tool” showing how the first and second edition relate.
• Guidebooks for different health services such as day procedure services, hospitals, Aboriginal and Torres Strait Islander Heath and Acute and Community Health Service Organisations that Provide care of children.
• Information for Boards, Clinicians, Quality Managers, Consumers and Carers.

NSQHSS Resources

This link takes you to the Commissions “micro site” with the latest resources and fact sheets regarding the Second Edition NSQHS Standards. Resources include:

• A copy of the NSQHSS Second Edition Standards including description of the intent of each of the 8 Standards and example evidence
• A “mapping tool” showing how the first and second edition relate.
• Guidebooks for different health services such as day procedure services, hospitals, Aboriginal and Torres Strait Islander Heath and Acute and Community Health Service Organisations that Provide care of children.
• Information for Boards, Clinicians, Quality Managers, Consumers and Carers.