Program Information And Resources

HDAA’s Standard Terms And Conditions

To download HDAA’s latest Standard Terms and Conditions document, please click here or click on the terms and conditions image to the left.

If you have any questions regarding the terms and conditions in this document, please contact us using the contact details shown here.


5 Steps to Assessment Planning

DIAS Resources

The Department of Health has a comprehensive set of guidance materials to assist Practices complete an application for accreditation to the Diagnostic Imaging Accreditation Scheme (DIAS) standards. The guidance materials include detailed information on each standard explaining what is required, references to State and Territory legislation and templates that practices can adopt to produce the evidence required to meet the Standards. HDAA strongly endorses these guidance materials and word templates for practices seeking support with preparing for accreditation.

Use this link to access the DIAS Standards 2015

Use this link for the DIAS User Guide and templates (updated July 2018) for practices requiring accreditation and links to a number of templates can be accessed from the link above to DoH’s website.

Department of Health scheme updates and information:

HDAA information for practices undertaking accreditation:


Looking for a Certified Provider?

Service providers accredited by HDAA at this link.

Resources for Dental Services

The Australian Commission on Safety and Quality in Health Care website has numerous resources and detail related to accreditation for dental practices.

Guide for Dental Practices (Version 3, Nov 2015)

Contact us for a copy of our self assessment system designed for dental practices to NSQHS Standards 1-6.

Resources for Employment Services

NSDS Easy English Work Book

NSDS Evidence Guide (pdf)

NSDS Conversation Tool

 Corporate Governance Handbook – link to Department of Social Services website for DES/SES information.


Looking for a Certified Provider?

DES/SES Service providers certified to the NSDS by HDAA are available on the JAS-ANZ register at this link.

HSQF resources

Key features for services and participants of the supportive and development style of assessments with HDAA to the HSQS.

The following resources are used by the Department of Communities, Disability Services and Seniors and the Department of Child Safety, Youth and Women (the Departments) for service providers certified to the HSQS:

  • The Human Services Quality Standards  (pdf 225 kb) explains the 6 Standards and associated indicators.
  • The Human Services Quality Framework, Measuring Quality Improving Services Version 5 (pdf)
  • The Human Services Quality Framework User Guide V5 explains the Standards and shows examples of evidence.
  • How to Register with the NDIA for the delivery of specialist disability services in Queensland.

Looking for a Certified Provider?

Service providers Certified to the HSQF by HDAA or other bodies are available on the JAS-ANZ register at this link.

Victoria HSS Information and Resources

DHHS policy, procedures and forms for registered services providers.

Information for providers regarding:

  • Human Services Standards policy
  • Human Services Standards evidence guide and resource tool
  • Human Services Standards self-assessment report and quality improvement plan
  • Staff, volunteer and carer file audit tool and client file audit tool
  • Human Services Standards independent review bodies
  • Statements of expectations for regulators 2016-17
  • Human Services Standards Quality Reference Group
  • Standards and Regulation Unit updates

Victoria Quality and Safeguarding Requirements

NDIA Terms of Business for registered providers

Resources for ISO 9001

ISO 9001:2015 – release of the revised standards

Looking for a Certified Provider?

HDAA certified organisations are granted the use of the HDAA Mark which can be used on physical material and electronic marketing. Your organisation will also be listed on the JAS-ANZ public Register of Certified Organisations.

Resources for Mental Health Services

This link provides access to the Standards and intent of the framework.

This link provides access to the National Standards for Mental Health Services (NSMHS).

There are three guideline documents to support service providers prepare for assessment:

  • Public mental health services and private hospitals

  • Community (non government) organisations

  • Private office based mental health services


Resources for National Disability Insurance Scheme (NDIS) Practice Standards

HDAA chart of NDIS assessment methods and corresponding modules to be assessed.

All States and Territories (excluding Western Australia)

NDIS (Approved Quality Auditors Scheme) Guidelines 2018

NDIS (Provider Registration and Practice Standards) 2018

NDIS (Quality Indicators) Guidelines 2018

NDIS Commission: Provider Information Pack 

NDIS Quality and Safeguards Commission Rules Summary

Western Australia

Western Australia will transition to the NDIS Practice Standards on 1 December 2020. 

NDS Resources

Quality And Safeguards Resource Library

NSQHSS Resources

This link takes you to the Commissions “micro site” with the latest resources and fact sheets regarding the Second Edition NSQHS Standards. Resources include:

  • A copy of the NSQHSS Second Edition Standards including description of the intent of each of the 8 Standards and example evidence
  • A “mapping tool” showing how the first and second edition relate.
  • Guidebooks for different health services such as day procedure services, hospitals, Aboriginal and Torres Strait Islander Heath and Acute and Community Health Service Organisations that Provide care of children.
  • Information for Boards, Clinicians, Quality Managers, Consumers and Carers.

How Can HDAA Help You Today?

National Disability Insurance Scheme (NDIS) Assessments

HDAA is your experienced NDIS assessment partner that can provide both verification and certification asssessments

NSQHSS Dental Services

The ACSQHC has granted approval to HDAA to assess health service organisations using the NSQHSS for Dental Practices.

Diagnostic Imaging (DIAS) Accreditation

HDAA has been an approved accreditor for DIAS since its implementation in 2008.

View All HDAA Programs

HDAA provides assessment and certification services for numerous Australian standards. View our range of services from the HDAA home page.