Resources and program information

Standard Terms and Conditions

To download HDAA’s Standard Terms and Conditions document, please click here. If you have any questions regarding the terms and conditions in this document, please contact us using the contact details shown here.

Scheme schedules and requirements

The following documents include an outline of the schemes core requirements, including your obligations in preparing for assessment, sampling information, and other relevant information and forms part of Your Proposal and contract with us.

Program Resources

Looking for a HSQF, HSS, or ISO:9001 certified provider? Service providers certified to these schemes by HDAA and other certification bodies can be viewed on the JAS-ANZ register here.

NDIS Certification and Verification

Human Services Quality Framework (HSQF)

Disability Employment Services (DES)

Human Services Scheme Victoria

The Department of Health and Human Services (DHHS) provides on their website the necessary policy, procedures and forms for disability and community services providers who are registered or wish to become registered. These resources are regularly updated. Information for providers about HSS can be accessed here.

Mental Health (NSMHS) Resources

National Standards for Health (NSQHS) Resources

If you want more information than that provided in the advisories and fact sheets, the Commission has a NSQHS Standards Advice Centre with the following contact details:

ISO 9001:2015 Resources

Dental Services

  • Guide for Dental Practices (Version 3, Nov 2015)
  • Contact us for a copy of our self assessment system designed for dental practices to NSQHS Standards 1-6.

Diagnostic Imaging (DIAS) Resources

The Australian Commission on Safety and Quality in Health Care (the Commission) has a comprehensive set of guidance materials to assist Practices complete an application for accreditation to the Diagnostic Imaging Accreditation Scheme (DIAS) standards. The guidance materials include detailed information on each standard explaining what is required, references to State and Territory legislation and templates that practices can adopt to produce the evidence required to meet the Standards. HDAA strongly endorses these guidance materials and word templates for practices seeking support with preparing for accreditation.

Advisories and fact sheets are available via the Commission website:

Looking for a Certified DIAS Provider?

Service providers accredited by HDAA at this link.