Safeguarding Impartiality

To provide assessment and certification of management systems, HDAA is required by international standards (ISO/IEC 17021) to have in place a Committee to safeguard the impartiality of our functioning. We have established a Committee comprised of independent persons who have experience of disability and an assessment trained service user.

Impartiality Committee

The purpose of the committee is:

  • to assist in developing the policies relating to impartiality of its certification activities;
  • to ensure the consistent objective provision of certification activities;
  • to advise on matters affecting confidence in certification; and
  • to conduct a periodic review of the impartiality of our assessment, certification and decision making.

We have formalised terms of reference for the committee and the committee has been authorised by our Health and Human Services Manager to ensure:

  • no single interest predominates;
  • the committee has access to necessary information enabling it to fulfil its functions; and
  • the committee can take confidential independent action.

As the committee develops we will ensure that it is balanced and includes other interested parties such as a service provider representative.

The current members of the committee are:

  • Paul Harpur
  • Allison Rahman
  • Jonathan Shield

How to raise an Impartiality Concern

Impartiality Concerns may be raised by contacting HDAA as described in the our Impartiality Concern Process. Where the concern is required to be managed directly by the Committee, you can contact the Chair via the email address shown in the diagram noting for the Chair’s attention.

How Can HDAA Help You Today?

National Disability Insurance Scheme (NDIS) Assessments

HDAA is your experienced NDIS assessment partner that can provide both verification and certification asssessments

NSQHSS Dental Services

The ACSQHC has granted approval to HDAA to assess health service organisations using the NSQHSS for Dental Practices.

Diagnostic Imaging (DIAS) Accreditation

HDAA has been an approved accreditor for DIAS since its implementation in 2008.

View All HDAA Programs

HDAA provides assessment and certification services for numerous Australian standards. View our range of services from the HDAA home page.