NDIS Assessment Services

HDAA is an Approved Quality Auditor for the NDIS Practice Standards and helps service providers across Australia with their NDIS Assessment requirements.

Coronavirus (COVID-19)

For up-to-date advice from the NDIS Commission, visit their Coronavirus (COVID-19) Information Page. 

We’re monitoring the COVID-19 situation very closely and putting in place several measures to protect service participants, staff, assessors, and others during this pandemic. Because we’re internationally accredited by JAS-ANZ to complete remote computer-based audits [IAF MD4:2018 – For the Use of Information and Communication Technology (ICT) for Auditing/Assessment Purposes], we’re formally able to complete assessments remotely.

Click here to read more about the action we are taking. 

HDAA Is Approved As A “Quality Auditor” for NDIS Assessments

HDAA is approved by the NDIS Quality and Safeguards Commission as a “Quality Auditor” to assess disability services to the NDIS Practice Standards.

HDAA can provide both Verification and Certification NDIS assessments to the NDIS Practice Standards. Our approval by the Commission is on the basis of our existing JAS-ANZ accreditation and our long experience of providing quality assessments for disability services throughout Australia to other disability and human services standards and frameworks (State based and Commonwealth programs).  Our experience means we bring a wealth of knowledge, insight and competence to your NDIS assessment.

The NDIS Rules and Practice Standards now apply in all states and territories except Western Australia, which will transition to the standards in July 2020.

Information regarding the NDIS Practice Standards and accompanying NDIS Rules (Summary) is now available. The NDIS Commission has also developed a useful Provider Information Pack for organisations looking to become registered providers.

The NDIS Rules and Guidelines can be used to start understanding the Standards, the assessment process and other requirements for registration. Different services will take slightly different pathways through assessment (Verification and Certification) which is an essential component of your registration as a NDIS provider.

The HDAA NDIS Process

Request Your Proposal

Get a free proposal for your NDIS assessment from our expert team. We’ll also send you our step-by-step NDIS assessment guide.

Start The Process

If HDAA is a good fit for your NDIS assessment, our friendly staff will reach out to let you know the next steps.

Simple NDIS Assessment

An expert NDIS assessor will be assigned to you at a date that’s convenient. They will guide the process for assessment in an understandable way.

Decision Made

Once assessed, a decision will be made and the next steps are started. HDAA’s goal is to guide the process for you from start to finish.

How the NDIS Practice Standards Are Assessed

The Practice Standards are made up of Core Standards and a number of supplementary Modules. There are four Core Standards each with a number of criteria and indicators. There are also five registration groups that have additional specific Modules.

Certification: Service providers identified for a Certification assessment must meet the Core Standards. In addition, service providers registered for classes of support that have a specific module (see below) will need to complete the Core Standards AND the relevant specific Modules.

Verification: Service providers who are required to complete Verification need only be assessed to one Module. Verification is generally conducted as a desktop (off-site) assessment. For more information on Verification requirements, see the NDIS Commission’s Required Documentation for Verification guide.

The Core Standards:

  1. Rights of participants and responsibilities of providers
  2. Provider governance and operational management
  3. Provision of Supports
  4. Support provision environment

Registration Groups with specific Modules:

  • Module 1: High intensity daily personal activities
  • Module 2: Specialist behaviour support
  • Module 2A: Implementing behaviour support plans
  • Module 3: Early childhood supports
  • Module 4: Specialised support coordination
  • Module 5: Specialist disability accommodation

Note, all services who use restrictive practices will be required to complete Module 2A in addition to the Core Standards and any other modules that apply based on the registration groups requirements.

Download our information table to identify which modules and the method of assessment may apply to your organisation. Once you register with the NDIS Commission, the modules and method of assessment will be reconfirmed on a “Scope of Audit” document generated by your application.

Methods Of NDIS Assessment – Verification and Certification

We have taken the detail from the NDIS (Provider Registration and Practice Standards) Rules 17 May 2018 and highlighted clearly how to determine the method of assessment and modules that will apply to your organisation.

  • The method of assessment (Verification or Certification) is based partly on what type of organisation you are (a Sole Trader/Partnership, or a Body Corporate or public service i.e. local council).
  • The parts, or “modules” of the Practice Standards that you will be assessed to depend mainly on which registration groups you provide, or intend to provide.

Review the table showing organisation type and registration groups to determine how you will likely be assessed (Verification or Certification) and which modules of the Practice Standards will apply to you.

Detail of the Practice Standards, the criteria and indicators for each module are shown in the  NDIS Practice Standards document at this link.

Once you have submitted your application on the NDIS Commission’s portal, you can send us the “Scope of Audit” document that will have been emailed to you. We will prepare a free, non-obligation proposal showing the method of assessment, duration and indicative costs.

An assessment to the NDIS Practice Standards will vary in length both in terms of preparing for assessment, the method of assessment and for Certification, the duration on site based on the size of your service (number of sites), and the number of additional modules (triggered by the types of Registration Groups that you applied for).

For all current and prospective providers, the process starts with you completing a “Self-Assessment”. The Commission provides a template in its registration portal for you to complete.

For a Verification assessment, we will conduct this by reviewing the Self-Assessment online via the Commission’s System, along with supporting evidence documents you wish to upload or send. The Report of your Verification assessment and any actions you need to complete will be both emailed to you and uploaded into the online system.

An initial Certification Assessment is made up of two stages:

  • Stage 1 – Your self-assessment will be reviewed using the Commission’s System, along with supporting evidence documents (such as policies and procedures). Following review, we send you a Stage 1 Report and then beginning planning your Stage 2 on-site assessment with you.
  • Stage 2 – Our assessors visit your head office and a sample of sites where you provide NDIS services. Our assessors will review further documents, records and files, and speak with participants, staff, management, boards and stakeholders. Following the assessment visit, a Stage 2 report will be prepared and sent to you as a draft for your feedback. Once we have your feedback, the report will be finalised and sent to the Commission with a recommendation, or not, to certify your organisation. The Commission provides the final registration decision.

The NDIS assessment methodology, requirement, activities and sampling are all conducted to the NDIS Quality Auditor Guidelines as is required of Approved Quality Auditors.

NDIS Assessment Guidance And Resources

We’ve collected the most useful content for NDIS Assessment (National Disability Insurance Scheme) certification so that you can make informed decisions. If you need guidance, please contact us.

All States And Territories (Excluding WA)

NDIS Assessment Methods And Modules (HDAA)

NDIS Approved Quality Auditors Scheme Guidelines

NDIS Provider Registration and Practice Standards

NDIS Quality Indicator Guidelines

NDIS Commission Rules

Request Your Free NDIS Assessment Proposal

To help support you make informed decision on which NDIS assessment body you choose or your NDIS certification, we can offer you a free proposal with just a few details.

NDIS Assessment References And Guides For All Other States And Territories

Western Australian NDIS

Service providers are required to join the Disability Services Provider Panel (DSPP) then will require independent assessment to the National Standards for Disability Services (NSDS).

Your Next Steps For NDIS Assessment

To take the next step for either NDIS certification or verification, either create a free quote now using the button below or click the Contact Us button if you’d like assistance.